At Thermic Innovations, we stand by our products. We offer a 1 year warranty from time of purchase on any manufacturing defects. To register your wrap, please fill out the contact form below with your order number found on your purchase confirmation.
If you wish to exchange your Mozy for a different size, please email Info@getthemozy.com indicating your order number on your receipt and your new preferred size, then mail your wrap back to the following address:
If you wish to return your new Mozy, mail the your wrap back in the original packaging with the hang tag in tact to our address above within 30 days of your purchase. Kindly note that products that are visible worn, missing original packaging, or damaged are not eligible for a return. Please allow 7-10 business days upon receipt of your return for your card to be refunded.